NEWS

Kaseya ups the ante with Powered Services 2.0

The most complete framework of its kind in the industry; new “Done for You” sales and marketing collateral combined with out-of-the-box service delivery aims to help MSPs build $1 million business lines.

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NEWS

Dynatrace extends AI-powered software intelligence platform

With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and AI-powered answers from cloud to mainframe.

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NEWS

Site24x7 introduces CloudSpend, a Cost Analytics Platform for the Public Cloud

Provides business intelligence to reduce OpEx in cloud for multiple accounts.

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NEWS

RBC Capital Markets modernises process and content services

RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital Business Platform to provide process and content services across the company. Additionally, RBC Capital Markets uses the Alfresco Application Development Framework (ADF) to rapidly develop solutions using reusable pre- or custom-built components.

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NEWS

Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service desk processes.

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Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of...
Every year, SysAdmin Day is a time to celebrate and recognise the hard work system administrators...
PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.
Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.
New enhancements include Venafi integration for better security controls.
The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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