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Upgraded on-prem solution features a streamlined user interface, server and storage management...
Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...
71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...
Integrated solution based on artificial intelligence (AI), observation, insight, and proactivity...
Survey highlights scale of frustrations with the pandemic customer experience.
The STFC's Hartree Centre unveils the Mary Coombs supercomputer, enhancing AI capabilities and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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